*DCWP is currently hiring for this position either on a provisional basis or through the 55a program. Permanent employees in the civil service title, and comparable title (under 6.1.9) are also eligible to apply. *

**This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

The Enforcement Division at DCWP seeks experienced employees to serve in Senior Inspector positions. The Senior Inspectors, reporting to the Borough Manager/Supervisor and upper management will be responsible for performing the duties of Inspector Assignment Level I, and current duties of Assignment level II, the senior inspectors will design and deliver trainings for staff.

Responsibilities include but are not limited to:

- Conducts business education, qualifying, compliance, undercover, patrol inspections and participating in multi-agency enforcement actions;

- Working closely with other Divisions in developing checklists through feedback;

- Developing training manuals/documents to support consistency in operations;

- Researching laws, highlighting issues, developing protocols and procedures for inspections;

- Following up on dismissals and developing relevant training to minimize case loss;

- Delivering training in a one on one and group setting as needed;

- Leading test runs and recommending quality control measures for efficiencies;

- Assisting Associate Inspectors by making spot checks of investigations and reviewing reports of Inspectors.

INSPECTOR (CONSUMER AND WORKER - 33997

1. A four-year high school diploma or its educational equivalent and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; or

2. A baccalaureate degree from an accredited college; or

3. A satisfactory combination of education and/or experience, which is equivalent to "1" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.

License Requirement:
Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment.

- Strong written and oral communication skills - Proficiency in Microsoft programs - Fluency in a language in addition to English a plus - Detail oriented and organized - Candidate must be experienced and comfortable driving any city vehicle (which may include a large vehicle) throughout the five boroughs of New York City.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.