About the New York City Police Pension Fund
The New York City Police Pension Fund (NYCPPF or the “Fund”) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Visit the NYC PPF Website to learn more.

Job Description
The Calendar Prep unit is responsible for preparing and delivering disability cases for members of service to the City/Union Trustees monthly and works closely with the NYPD Medical Division to meet required deadlines.

Under the direction of the Unit Supervisors, the selected candidate will perform the duties and responsibilities outlined below, including but not limited to the following:
- Perform general clerical tasks, such as duplicating documents and filing records;
- Review, organize, and insert relevant information into appropriate formats;
- Answer telephone calls and assist Members in person as needed;
- Input and manage data in statistical databases;
- Assist with special projects and carry out other duties as assigned by Unit Supervisors.

Work Location: 233 Broadway, New York, NY 10279

Shift: 9:00 AM – 5:00 PM

HOW TO APPLY
Go to https://cityjobs.nyc.gov and search for Job ID#: 774736

Candidates must be permanent or reachable on a viable civil service list in the Customer Information Representative title to be considered for this position unless you are applying through the 55-a program.

Salary: The hiring rate being offered for this position is $47,830. The salary is non-negotiable.

Additional Information

NOTE: This is a full-time on-site position where you will be required to report to the office five (5) days a week for training purposes. After successfully completing training, you may be considered for telework.

A career with the New York City government provides employees with a comprehensive benefits package. As a City employee, you and your family will have access to a range of benefits that are designed to make your City career very rewarding, including a Pension Plan with the New York City Employee’s Retirement System that offers health insurance benefits upon retirement. Please speak with your Human Resources Representative to learn more.

CUSTOMER INFORMATION REP - 60888

1. A baccalaureate degree from an accredited college or university; or

2. An associate degree from an accredited college or university and two years of satisfactory, full-time experience responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or

3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience as described in "2" above; or

4. A satisfactory combination of education and experience. Satisfactory, full-time experience working for a New York City government agency responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of one year of NYC government work experience for two years of the experience described in "2" above. College credit may be substituted for the experience in a customer service, help desk or public information capacity on the basis of 30 semester credits for each year of the experience described in "2" above. However, all candidates must possess a four-year high school diploma or its educational equivalent.

To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting the above Qualification Requirements, one more year of the satisfactory full-time experience described in "2" above.

To be eligible for assignment to Assignment Level III, candidates must have, in addition to meeting the Qualification Requirements for Assignment Level I, two more years of the satisfactory full-time experience described in "2" above.

- Excellent organizational and multitasking skills - Proficiency with Microsoft Office applications, particularly Windows and Excel - Familiarity editing Adobe Acrobat PDF files.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.