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Director of Compliance, DLS

  1. DEPARTMENT OF BUSINESS SERV.
Posted on: 03/24/2026
  1. Full-time

Location

MANHATTAN

  1. Exam may be required

Department

DEFO Labor Services

$74,544.00 – $90,000.00

Job Description

Agency Description
The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

Division Description
The Division of Economic and Financial Opportunity (DEFO) is committed to encouraging a competitive and diverse New York City business environment by promoting the growth and success of small businesses, with special emphasis on historically underserved groups, and ensuring their meaningful participation in the government procurement process. DEFO assesses the eligibility of businesses for certification through the City's Minority and Women-owned Business Enterprise (M/WBE), Locally Based Business Enterprise (LBE), and Emerging Business Enterprise (EBE) Certification Programs, delivers services to help firms grow through government contracting, and oversees the compliance of citywide vendors with equal opportunity mandates and MWBE participation related requirements on Industrial and Commercial Abatement Program (ICAP) projects.

Unit Description
The Division of Labor Services (DLS) Unit ensures that jobs created by New York City contracts and the Industrial and Commercial Abatement Program (ICAP) are available to all qualified individuals regardless of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status. The Unit helps contractors implement fair employment policies and practices, and assists them in their efforts to increase the representation of minorities and women in their workforce.

The Unit enforces Executive Order No. 50, which requires City contractors comply with federal, state, and local equal employment opportunity (EEO) laws and regulations. Prior to the award of a City contract or ICAP benefit, a contractor must submit an Employment Report containing information on their employment policies and practices and workforce composition. DLS will analyze the report to determine if the contractor maintains nondiscriminatory hiring and employment practices. DLS also enforces Local Law 67 of 2008 which requires that all ICAP developers participate in the City's Minority and Women-owned Business Enterprises (M/WBE) program.

Job Description:
Under supervision of the Chief Vendor Compliance Officer, DLS is seeking a Director of Compliance to support unit activities in ensuring ICAP and EO 50 adherence across all qualifying entities performing work with the City of New York, as prescribed by Executive Order No. 50, 94 and/or Local Law 67.

Key Responsibilities

Compliance Oversight:
- Finalizing EO 50 Compliance determinations for ICAP, Construction, and Supply and Services Employment Reports
- Overseeing DLS audits to ensure EO 50 compliance and EEO, Sexual Harassment, FMLA, and Collective Bargaining Agreement (CBA) requirements
- Serving as the DLS liaison with SBS Technology Team for technological updates and change management, including updates related to MS Dynamics CRM implementation, changes, testing, bug fixes, troubleshooting, etc.
- Conducting periodic meetings with agency representatives and/or vendors to assist with EO 50 compliance
- Performing periodic reporting to assess program, project and entity level progress and performance
- Supporting efforts to streamline processes and procedures related to M/WBE utilization, Field Audits, and Workforce Analysis

Supervision and Management:
- Managing and supporting DLS Staff duties, performance, and responsibilities
- Creating staff Task & Standards and conducting yearly performance evaluations
- Overseeing unit outreach efforts and development of unit promotional materials
- Providing continued training and development opportunities for DLS staff
- Managing and assisting with special projects as needed

Collaboration and Communication:
- Manage and maintain clear communication with city agencies whose vendors are covered by EO 50 and the ICAP MWBE program
- Facilitate regular updates and informational sessions to ensure alignment across agencies
- Ensure proper communication with vendors regarding compliance requirements and non-compliance issues.
- Help to develop accessible resources and tools to assist vendors in meeting compliance standards
- Act as a liaison between DLS/SBS and other internal divisions, such as legal, procurement, communications, technology and intergovernmental affairs
- Coordinate with external agencies, such as the Office of Administrative Tribunals and Hearings (OATH), the NYC Commission on Human Rights, and state/federal regulators on labor compliance matters
- Maintain cooperative relationships with reporting staff and other colleagues


How to Apply:

To apply, go to www.nyc.gov/jobs and search for Job ID: # 775125

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

If you are unable to apply via Jobs NYC, you can email your cover letter and resume to careers@sbs.nyc.gov with the following in the subject line: Director of Compliance, DLS

If you do not have access to email, mail your cover letter & resume to:
NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006


Additional Information

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. Per this program, employees will be required to report to the workplace in person based on operational need when directed by management.


Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

BUSINESS PROMOTION COORDINATOR - 60860


Minimum Qualifications

1. A masters degree from an accredited college with a major in business administration, public administration, urban planning, economics, urban affairs, marketing research, finance, or political science; or

2. A baccalaureate degree from an accredited college and one year of full-time satisfactory experience in one or more of the following:
a. business development, retention, expansion and relocation or assisting businesses in accessing public and private services and programs including workforce development; or
b. analysis of business records and documents to determine eligibility of businesses for programs and services; or
c. economic, market or site research and analysis for business and neighborhood development; or
d. facilitation and promotion of the film industry through the processing of various permits, marketing techniques and incentive programs; or

3. An associate degree or 60 semester credits from an accredited college and three years of full-time satisfactory experience as described in β€œ2” above; or

4. A satisfactory combination of education and experience which is equivalent to β€œ1”, β€œ2”, or β€œ3” above. However, all candidates must have least 60 semester credits from an accredited college or university.


Preferred Skills

- Experience in EEO, Compliance, Auditing, Procurement and/or Human Services is preferred - Independent thinker and decision maker with sound judgement - Collaborative, positive and able to succinctly and effectively communicate verbally and in writing with various stakeholders and staff - Comfortable working in a fast-paced environment, managing multiple projects and deadlines and prioritizing assignments - Data Analysis: experience with collecting data and analyzing data to see trends and extrapolate conclusions, and opportunities for improvement - Computer Skills: familiarity with MS Dynamics CRM, Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint, MS Forms, MS Visio, and MS Access), Adobe Suite, Smart Sheets, Eventbrite, etc. - City Databases: Proficiency using, obtaining and analyzing data from City databases including FMS, PASSPort, Open Data, etc. - Research: experience conducting, synthesizing and analyzing research. Familiarity with various data sources, including academic publications, news portals and online research databases - Demonstrated project management experience
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

775125

Posted until

2026-04-22

Title code

60860

Civil service title

BUSINESS PROMOTION COORDINATOR

Title classification

Competitive-1

Business title

Director of Compliance, DLS

  1. Experienced (non-manager)

Job level

02

Number of positions

1

Work location

1 Liberty Plaza NYC

  1. Constituent Services & Community Programs

Director of Compliance, DLS

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