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Director, MRAM

  1. ADMIN FOR CHILDREN'S SVCS
Posted on: 08/08/2025
  1. Full-time

Location

NYC-ALL BOROS

  1. Exam may be required

Department

Office Of Chld & Fmly Health

$83,718.00 – $223,299.00

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $140,940.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Administration for Children’s Services (ACS) Office of Child and Family Health (OCFH) delivers direct medical services to children entering foster care and ensures that the health care provided is comprehensive and appropriate. OCFH also offers individualized case consultations and training to ACS staff and foster care agencies on a variety of health-related topics, and provides clinical expertise in developing medical and mental health policies, programs, and initiatives that support best case practice
agency wide.

The Medical Review Authorization and Monitoring Unit (MRAM) reviews foster care medical records and ensures compliance with the established health standards. Children with Special and Exceptional Needs reviews requests for special and exceptional rates submitted by foster care agencies for children with special needs. Medical Consent Unit and Non-Medicaid Reimbursable Services reviews requests from foster care agencies to cover specific health services and consent to proposed medical treatment when parent/legal guardian objects.

The Director of Medical Review, Authorization and Monitoring Unit (MRAM) duties will include but not limited to:

- Supervise a staff of nine employees including onboarding, orientation, training, time and leave functions, scheduling and performance evaluations for the Medical Review, Authorization and Monitoring Unit.

- Manage the Medical Audit Unit, responsible for conducting annual external medical record reviews of 26 voluntary foster care agencies under contract with ACS.

- Conduct pre-audit agency informational/ policy review meetings for agencies scheduled for medical audit.

- Work with Voluntary Foster Care Agency health care teams to provide oversight, guidance and technical assistance.

- Oversee and guide the operations of the MRAM Quality Monitoring Unit regarding review and evaluation of medical audit corrective action plans submitted by ACS contracted foster care agencies to ensure that appropriate follow up and remediation activities were implemented.

- Act as a liaison between OCFH, internal ACS and external Voluntary Foster Care Agency (VFCA) or other health care and regulatory partners as necessary.

- Participate in new initiatives and projects, including development of an electronic Medical Audit Tool.

- Analyze the needs of program units to inform policy and program changes.

- Conduct research and policy analysis to support the development of sound child welfare programs, and strategies.

- Develop and implement strategies to strengthen the unit and improve outcome of quality monitoring activities such as specialized medical record reviews and enhanced data tracking and trending.

- Develop strategies to address inter and intra agency system issues affecting health service delivery and coordination.

- Assist OCFH senior management with a broad range of program planning, development, implementation and evaluation activities to advance the surveillance and monitoring processes of internal ACS and external service providers.

- Recruit, retrain, hire, supervise, mentor and evaluate staff to assure implementation and adherence to each units’ goals and objectives regarding this expanded scope of work.

- Facilitate and maintain communication with outside providers to inform them of changes and updates to ACS/NYS policies and procedures.

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #719374

- NO PHONE CALLS, FAXES, OR PERSONAL INQUIRES PERMITTED

- NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

ADMINISTRATIVE PUBLIC HEALTH N - 10032


Minimum Qualifications

1. A valid New York state license as a Registered Nurse, a baccalaureate degree in Nursing from an accredited college and a master's degree in Nursing, Public Health or a related field, plus four years of recent experience in public health or hospital nursing or a related field; at least 18 months of which must have been in an administrative, managerial, executive, consultative or educational capacity, or in supervision of professional public health nursing personnel working in any of the above mentioned areas; or

2. Education and/or experience equivalent to ""1"" above. However, all candidates must possess a valid New York State license as a Registered Nurse, and a baccalaureate degree in Nursing from an accredited college; and must possess the 18 months of specialized experience as described in ""1"" above.


55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City Residency is not required for this position
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

719374

Title code

10032

Civil service title

ADMINISTRATIVE PUBLIC HEALTH N

Title classification

Competitive-1

Business title

Director, MRAM

Posted until

2025-09-06

  1. Manager

Job level

M3

Number of positions

1

Work location

150 William Street, New York N

  1. Mental Health

Director, MRAM

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